Contact Us

customerservice@cococarmen.com

Return Policy:

Have a change of heart? We will accept returns or exchanges of unworn, unwashed merchandise with the original tags still attached within 15 days of your order receipt -- no later than June 28, 2026. Returns will be credited back to the original form of payment. Shipping charges are non-refundable, and you are responsible for return shipping fees, using the carrier of your choice. If you would prefer an exchange, the same terms as processing a return apply with the addition of a $10.00 flat rate shipping fee to ship your requested exchange back to you. We will contact you once we receive your exchange request to secure payment.

Simply complete the return/exchange form (included in your order) and mail back to us at:

COCO + CARMEN -- ATTN: GMA RETURNS
15105 MINNETONKA INDUSTRIAL ROAD SUITE 111
MINNETONKA, MN 55345

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Backorders will ship in 28 days.
Return Policy

Have a change of heart? We will accept returns or exchanges of unworn, unwashed merchandise with the original tags still attached within 15 days of your order receipt -- no later than June 28, 2026. Returns will be credited back to the original form of payment. Shipping charges are non-refundable, and you are responsible for return shipping fees, using the carrier of your choice. If you would prefer an exchange, the same terms as processing a return apply with the addition of a $10.00 flat rate shipping fee to ship your requested exchange back to you. We will contact you once we receive your exchange request to secure payment.

Simply complete the return/exchange form (included in your order) and mail back to us at:

COCO + CARMEN -- ATTN: GMA RETURNS
15105 MINNETONKA INDUSTRIAL ROAD SUITE 111
MINNETONKA, MN 55345